Acceptable Use Policy
As a provider of web site hosting and other Internet-related services, ExchangeCore offers its customer (also known as "Subscribers") and their customers and users the means to acquire and disseminate a wealth of public, private, commercial and non-commercial information. ExchangeCore respects that the Internet provides a forum for free and open discussion and dissemination of information. However, when there are competing interests at issue, ExchangeCore reserves the right to take certain preventive or corrective actions. In order to protect these competing interests, ExchangeCore has developed an Acceptable Use Policy ("AUP"), which supplements and explains certain terms of each customer's respective service agreement, and is intended as a guide to the customer's rights and obligations when using ExchangeCore' services. This AUP will be revised from time to time.
One important aspect of the Internet is that no one party owns or controls it. This fact accounts for much of the Internet's openness and value, but it also places a high premium on the judgment and responsibility of those who use it, both in the information they acquire and in the information they disseminate to others. When subscribers obtain information through the Internet, they must keep in mind that ExchangeCore cannot monitor, verify, warrant or vouch for the accuracy and quality of the information they acquire. For this reason, the subscriber must exercise his or her best judgment in relying on information obtained from the Internet, and also should be aware that some material posted to the Internet may be sexually explicit or otherwise offensive. Because ExchangeCore cannot monitor or censor the Internet, and will not attempt to do so, ExchangeCore cannot accept any responsibility for injury to its subscribers resulting from inaccurate, unsuitable, offensive or illegal Internet communications.
When subscribers disseminate information from the Internet, they must keep in mind that ExchangeCore does not review, edit, censor or take responsibility for any information its subscribers may create. When users place information on the Internet, they have the same liability as other authors for copyright infringement, defamation and other harmful speech. Also, because the information created is carried over ExchangeCore's network and may reach a large number of people, including both subscribers and non-subscribers of ExchangeCore, subscribers' postings to the Internet may affect other subscribers and may affect ExchangeCore's goodwill, business, reputation or operations. For these reasons, subscribers violate ExchangeCore policy and the Service Agreement when they, their customers, affiliates or subsidiaries engage in the following prohibited activities:
Sending unsolicited bulk and/or commercial information over the Internet. It is not only harmful because of its negative impact on consumer attitudes toward ExchangeCore, but also because it can overload ExchangeCore's network and disrupt service to ExchangeCore's subscribers. All emails sent must follow the applying US laws. We do not allow email lists which were purchased or collected through any method other than an opt-in form. All emails sent must be related in some form to a website hosted on the account. Using ExchangeCore's service to only send bulk email is prohibited. Emails are limited to 100 per hour with a total of 500 per day. Exceptions to this limit are made on a case-by-case basis. Also, maintaining an open SMTP relay is prohibited. When a complaint is received, ExchangeCore will investigate and shutdown the account that is SPAMing. If the spamming was not deemed accidental by ExchangeCore, a $100 charge for violating this policy will be charged to the person initiating the SPAM. Furthermore ExchangeCore reserves the right to prosecute for this violation. A $1.00 charge will be assessed PER EMAIL sent should ExchangeCore choose to pursue and prosecute.
ExchangeCore does not allow adult content and will suspend/terminate any offending account.
We do not allow any type of proxy to be operated on our servers.
Any activity related to torrents, including torrent trackers and downloading torrents, is prohibited.
Large File Policy:
ExchangeCore is not for file hosting and distribution - as such, customers may not host any files larger than 50MB in size that are observed to be available for the sole purpose of download. Such files include but are not limited to .ISO, audio/video files, .EXE files. If you are unsure whether your file is against this policy, please e-mail email@example.com.
Obscene Speech or Materials:
Using ExchangeCore's network to advertise, transmit, store, post, display, or otherwise make available child pornography or obscene speech or material is prohibited. ExchangeCore is required by law to notify law enforcement agencies when it becomes aware of the presence of child pornography on or being transmitted through its network.
Defamatory or Abusive Language:
Using ExchangeCore's network as a means to transmit or post negative, defamatory, harassing, abusive or threatening language is prohibited.
Forging of Headers:
Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message is prohibited.
Illegal or Unauthorized Access to Other Computers or Networks:
Accessing, illegally or without authorization, computers, accounts or networks belonging to another party, or attempting to penetrate security measures of another individual's system (often known as "hacking") is prohibited. Also, any activity that may be used as a precursor to an attempted system penetration (i.e., port scan, stealth scan or other information-gathering activity).
Distribution of Internet Viruses, Worms, Trojan Horses or Other Destructive Activities:
Distributing information regarding the creation of and sending Internet viruses, worms, Trojan horses, pinging, flooding, mail bombing or denial of service attacks is prohibited. Also, activities that disrupt the use of or interfere with the ability of others to effectively use the network or any connected network, system, service or equipment.
Facilitation a Violation of this AUP:
Advertising, transmitting or otherwise making available any software, program, product or service that is designed to violate this AUP is prohibited, which includes the facilitation of the means to spam, initiation of pinging, flooding, mail bombing, denial of service attacks and piracy of software.
Other Illegal Activities:
Engaging in activities that are determined to be illegal, including, but not limited to, advertising, transmitting or otherwise making available ponzi schemes, pyramid schemes, fraudulently charging credit cards and pirating software is prohibited.
Engaging in activities, whether lawful or unlawful, that ExchangeCore determines to be harmful to its subscribers, operations, reputation, goodwill or customer relations is prohibited.
As we have pointed out, the responsibility for avoiding harmful activities just described rests primarily with the subscriber. ExchangeCore will not, as an ordinary practice, monitor the communications of its subscribers to ensure that the comply with ExchangeCore' policy or applicable law. However, when ExchangeCore becomes aware of harmful activities, it may take any action to stop the harmful activity, including, but not limited to, removal of information, shutting down a web site, implementing screening software designed to block offending transmissions, denying access to the Internet, or any other action deemed appropriate by ExchangeCore.
ExchangeCore will not intentionally monitor private electronic mail messages sent or receive by its subscribers, unless required to do so by law, governmental authority or when public safety is at stake. ExchangeCore may, however, monitor its service electronically to determine that its facilities are operating satisfactorily. Also, ExchangeCore may disclose information, including, but not limited to, information concerning a subscriber, a transmission made using our network, or a web site, in order to comply with a court order, subpoena, summons, discovery request, warrant, statute, regulation or governmental request. ExchangeCore assumes no obligation to inform the subscriber that subscriber information has been provided and, in some cases, may be prohibited by law from giving such notice. Finally, ExchangeCore may disclose subscriber information or information transmitted over its network where necessary to protect ExchangeCore and others from harm, or where such disclosure is necessary to the proper operation of the system. However, ExchangeCore will never sell information to other services or outside companies.
ExchangeCore expects that its subscribers who provide Internet services to others will comply fully with all applicable laws concerning the privacy of online communications. A subscriber's failure to comply with those laws will violate ExchangeCore policy. Finally, ExchangeCore wishes to emphasize that, in signing the Service Agreement, subscribers indemnify ExchangeCore for any violation of the Service Agreement, law or ExchangeCore policy resulting in loss to ExchangeCore or the bringing of any claim against ExchangeCore by any third party. This means that, if ExchangeCore is sued because of a subscriber's or customer of a subscriber's activity, the subscriber will be responsible for payment of any damages awarded against ExchangeCore, plus costs and reasonable attorney's fees.
We hope this AUP is helpful in clarifying the obligations of Internet users, including ExchangeCore and its subscribers, as responsible members of the Internet. Any complaints about a subscriber's violation of this AUP should be sent to firstname.lastname@example.org.